TERMS OF SERVICE
Last Updated: February 2025
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”) and Kyrylo Omelchenko — Individual Entrepreneur, operating the wellness and nutrition service Flovy (“Flovy”, “we”, “us”, “our”), including the mobile application and related website (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms and our:

• Privacy Policy
• Cookie Policy
• Any additional posted policies or notices

If you do not agree, you must stop using the Services immediately.
1. Eligibility, Registration & Accounts 1.1 EligibilityThe Services are intended for individuals 18 years of age or older.
We do not knowingly collect data from children under 13 (USA — COPPA) or minors without required approvals (Canada — PIPEDA; Brazil — LGPD).
1.2 Account CreationTo use the Services, you must provide accurate information and maintain one account.
We only request minimal registration data:

• Email (required)
• Age range (not exact date of birth)
• Height and weight (required for calculations)

1.3 Account SecurityYou are responsible for maintaining the confidentiality of your login information and for all activity on your account.
If you suspect unauthorized access, contact us immediately: hello@flovy.crils.site
1.4 Third-Party IntegrationsYou may use Google or Apple to sign in.
Their terms apply in addition to ours.
2. Wellness, Safety & Non-Medical Disclaimer 2.1 Informational & Educational UseFlovy provides general wellness and nutritional guidance assisted by AI.
We are not a healthcare provider.
2.2 No Medical AdviceNothing in the Services constitutes medical, dietary, fitness, or professional advice.
Using the Services does not create a doctor–patient relationship.
2.3 Consult ProfessionalsAlways consult a qualified healthcare provider before changing diet, activity level, or lifestyle, especially if pregnant, nursing, have medical conditions, allergies, or take medications.
2.4 AllergiesYou are solely responsible for checking ingredients, allergens, and personal restrictions.
2.5 RisksYou accept all risks related to nutrition and physical activity choices.
2.6 Misuse ProhibitedYou may not use the Services to promote:

• self-harm,
• eating disorders,
• extreme dieting,
• unsafe practices.

3. User Content & Intellectual Property 3.1 OwnershipAll Flovy content (software, designs, recipes, databases, trademarks) is owned by Kyrylo Omelchenko — Individual Entrepreneur or its licensors.
3.2 License to Use the ServicesWe grant you a non-exclusive, revocable, personal license to use the Services.
3.3 RestrictionsYou may not:

• copy, scrape, data-mine,
• reverse engineer (unless required by applicable law),
• use bots or automate usage.

3.4 User-Generated Content (UGC)You retain ownership of all content you submit (photos, notes, meal logs).
You grant Flovy a worldwide, royalty-free license to use your content solely to operate and improve the Services.
3.5 ModerationWe reserve the right to remove content that violates these Terms or applicable laws.
4. Subscriptions, Billing & Refunds 4.1 Auto-RenewalPaid subscriptions renew automatically until canceled.
4.2 CancellationYou may cancel anytime through your account or through App Store / Google Play settings.
Refunds follow platform rules, not ours.
4.3 Free TrialsIf a trial is not canceled, it converts to a paid plan automatically.
4.4 TaxesPrices may include applicable taxes depending on the region.
5. Data Storage & Processing (USA, PIPEDA, LGPD Compliance)We store:

• Email,
• Height and weight (considered possibly sensitive under LGPD — Brazil),
• User-generated content (optional).

These are stored until account deletion, after which data is anonymized or deleted.
Data processing may involve cross-border transfers (Google Cloud, MongoDB, OpenAI) with:

• Standard Contractual Clauses (SCCs – GDPR/International),
• Additional security protections (encryption, limited access).

6. TerminationWe may suspend or terminate your account for violations of:

• these Terms,
• applicable laws,
• harmful or abusive conduct.

You may delete your account at any time.
Upon termination:

• access to the Services ends,
• licenses granted to you are revoked,
• we may retain logs as required by law (security, accounting, fraud).

7. Limitation of LiabilityTo the maximum extent permitted by law:

• Flovy is not liable for indirect, incidental, special, or consequential damages,
• Total liability is limited to the amount paid by you in the last 3 months before the claim.

Some jurisdictions do not allow such limitations; where prohibited, rights follow applicable law.
Disputes shall be resolved exclusively by arbitration or competent courts of the applicable jurisdiction.
9. Notices & ContactSupport and legal requests:
📧 hello@flovy.crils.site
Notices may be delivered via:

• email,
• in-app notifications,
• postings in the Services.

10. Changes to the TermsWe may update these Terms from time to time.
If changes are significant, we will notify you via email or through the app.
By continuing to use the Services, you accept the updated Terms.