Terms of Service
1. Introduction & Agreement
These Terms of Service (“Terms”) are a legally binding agreement between you (“User”, “you”) and Flovy (“we”, “us”, “our”), the mobile application and related website (together, the “Services”).
The legal entity that owns Flovy is Individual Entrepreneur Kyrylo Omelchenko (the “Owner”).
By accessing or using the Services, you agree to be bound by these Terms, as well as our Privacy Policy, Cookie Policy, and any other referenced policies or guidelines. If you do not agree, you must immediately stop using the Services.
2. Registration, Accounts & Services 2.1 EligibilityThe Services are intended for adults 18+. By using the Services, you represent you are legally capable of entering into these Terms.
2.2 Account CreationYou must provide accurate, complete, and current information, maintain only one account, and not share credentials. You are responsible for all activity under your account.
2.3 Minimal Registration DataWe request only:
  • Email (mandatory)
  • Age band in 10-year ranges (e.g., 40–49, 50–59)
  • Height
  • Optional nickname (no surname required)
2.4 Third-Party IntegrationsYou may link third-party accounts (e.g., Google, Apple). Their terms apply in addition.
2.5 Description of ServicesFlovy provides AI-assisted wellness and nutrition tools for informational purposes only. Flovy is not a healthcare provider.
2.6 Updates & AvailabilityWe may update, suspend, or discontinue features at any time.
2.7 Device & Platform RequirementsUse requires compatible devices, OS, and internet access.
2.8 Acceptable UseNo bots, scraping, data-mining, reverse engineering (unless permitted by law), or use promoting eating disorders/harmful practices.
2.9 SecurityMaintain strong credentials. Notify us of unauthorized access at hello@flovy.crils.site.
2.10 Email CommunicationsWe send service/pre-launch emails (compliant with CASL, CAN-SPAM, PECR, GDPR). Unsubscribe links included.
2.11 Data Storage & ProcessingWe host on Google Cloud, use MongoDB Atlas, and process AI requests via OpenAI. Transfers may be cross-border with GDPR safeguards (SCCs).
2.12 Account DeletionYou may delete your account at any time. Some data may be retained where required by law.
3. Health, Safety & Non-Medical Advice 3.1 Non-Medical ServiceFlovy provides general wellness guidance only. We do not diagnose, treat, or prevent diseases.
3.2 No Medical AdviceYour use does not create a physician–patient relationship.
3.3 Consult Your ClinicianAlways consult a qualified professional before major changes to diet, exercise, or lifestyle.
3.4 Allergies & SensitivitiesYou remain solely responsible for verifying ingredients and avoiding allergens.
3.5 Physical Activity RisksYou acknowledge risks of exercise and assume responsibility.
3.6 Misuse ProhibitedNo promotion of eating disorders, purging, self-harm, or unsafe practices.
3.7 Assumption of RiskYou accept all risks of using the Services.
3.8 AI & Content AccuracyAI-generated outputs, databases, and third-party materials may be inaccurate, incomplete, or outdated. Verify independently.
3.9 Limitation of LiabilityWe are not liable for indirect, incidental, punitive, or consequential damages. Aggregate liability is capped at fees paid in the last 3 months.
4. Subscriptions, Payments & Refunds 4.1 Auto-RenewalPaid subscriptions renew automatically unless canceled before renewal.
  • 4.2 Cancellation & RefundsCancel anytime in your account or via platform settings (App Store, Google Play).
  • Refunds follow platform policies, even where these Terms say otherwise.
  • EU/UK users: 14-day withdrawal right unless you access paid content during that period.
4.3 Free TrialsIf not canceled, free trials convert to paid subscriptions at the published price.
4.4 Price & TaxesWe may update fees with notice. Taxes may apply.
5. Intellectual Property; User Content 5.1 OwnershipAll Flovy Content (software, designs, datasets, recipes, trademarks) is owned by The legal entity that owns Flovy - Individual Entrepreneur Kyrylo Omelchenko or licensors.
5.2 License to UsersWe grant you a limited, personal, non-exclusive, revocable license to use the Services.
5.3 RestrictionsNo copying, scraping, reverse engineering, or unauthorized TDM (text & data mining).
5.4 User-Generated ContentYou retain ownership of UGC (photos, notes). You grant Flovy a worldwide, royalty-free license to use it solely to operate and improve the Services.
5.5 ResponsibilityUsers remain solely responsible for legality, reliability, and appropriateness of their UGC.
5.6 ModerationWe may review, remove, or reclassify UGC that violates law or Terms.
5.7 FeedbackYou grant us a perpetual, irrevocable license to use Feedback without obligation to compensate.
6. Termination & SurvivalWe may suspend or terminate accounts at any time. Users may close accounts anytime.
Upon termination:
  • Access rights cease.
  • Licenses revoke.
  • We may retain limited logs/backups for legal/security compliance.
The following survive termination: IP rights, disclaimers, liability limits, indemnification, dispute resolution, privacy obligations, and other protective clauses.
  • 7. Miscellaneous & Governing Law
  • Entire Agreement. These Terms supersede all prior or contemporaneous agreements, understandings, or communications related to the Services.
  • Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Flovy may assign or transfer these Terms (in whole or in part) in connection with a merger, acquisition, corporate restructuring, or sale of assets.
  • Notices. We may provide notices by email, in-app messages, or by posting within the Services. You agree to keep your contact details accurate and up to date.
  • Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control (including war, pandemics, natural disasters, strikes, or government actions). If such an event continues for more than sixty (60) days, either party may terminate the affected Services without liability.
  • Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • Waiver. A failure to enforce any right or provision is not a waiver of that right or provision.
  • 8. Contacts & Legal RequestsSupport: hello@flovy.crils.site
  • Privacy/Data requests: hello@flovy.crils.site (subject line: “Privacy Request”)
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